What payment methods are available in Gap store?

Most credit and debit cards and PayPal are accepted, or you can also use cash on delivery (collect your order)

What kind of clothing does Gap sell ?

Gap offers a variety of casual and classic styles, including jeans, shirts, hoodies, and comfortable, high-quality basic clothing for all ages.

Which markets does Gap Middle East primarily serve?

Gap GCC (operated by a franchise partner) primarily serves customers in Saudi Arabia (KSA), the UAE, Kuwait, Bahrain, and Qatar.

I have Amber points. Can I use them on GAP website?

Currently, customers cannot redeem Amber points on Gap websites, but they will continue to earn points based on their membership tier. To earn Amber points, you must log in with your Amber credentials to ensure you earn points on every purchase.

What is the typical return window for Gap online orders?

Products can be returned within 30 days from the date of receipt, provided that the products are new and completely unused, taking into account attaching the original card to the product upon return.

Can I change my order in Gap ?

Gap does not offer exchanges, but you can return your order up to 30 days after the date of receipt.

Do you offer gift wrapping or personalized messages in Gap?

Unfortunately, we currently do not offer gift wrapping or personalized messages on Gap orders.

Does Gap offer free shipping in the UAE and KSA?

Yes, free standard delivery is generally available for orders that exceed a specific minimum spend (e.g., SAR 300 or AED 250).

Can I return an online purchase to a physical Gap store in the GCC?

Yes, online purchases can typically be returned to a physical Gap store located within the same country of purchase (e.g., Gap KSA to a KSA store).

What sizes are available in Gap clothing?

Gap store offers almost all sizes, available in the store in various small, long and wide sizes, in addition to clothing for women, men, children and infants.

What are Gap's most popular product categories?

The most popular categories are denim (jeans), fleece (hoodies and sweatshirts), and Gap Logo T-shirts.

Does Gap accept Cash on Delivery (COD) for online orders?

Yes, customers can use the cash on delivery service in many GCC countries, subject to an additional fee (for example, SAR 25 in Saudi Arabia).

Does Gap have a loyalty program in the Middle East?

Yes, you can benefit from loyalty programs such as Amber Rewards.

Are Gap's discount codes valid on both full-price and sale items?

Yes, you can use discount codes on all discounted and non-discounted products.

What is the highest percentage discount offered by a Gap promo code?

Gap frequently offers an extra 20% off sitewide, which can stack with sales to give a total discount of up to 80% off.

Can I get a discount for my first Gap online order?

New customers can get additional discounts ranging from 10 to 15% when downloading the app or completing their first purchase on the website.

Are there specific Gap codes for denim or hoodies?

While sitewide codes work, Gap often runs temporary sales offering 40%–60% off specific categories like jeans or fleece.

Why is my 20% off Gap code not working?

Check the validity of the code before using it and make sure that it is available for use on all products and is not specific to some products only.

Can I use a Gap discount code in conjunction with a free shipping offer?

Yes, if you reach the minimum purchase limit, you can apply your discount code and enjoy free shipping automatically.

Does Gap offer app-exclusive coupon codes?

Yes, Gap encourages app usage by offering occasional 10% to 15% discounts that are only redeemable via the mobile application.

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Gap is a leading manufacturer and distributor of apparel and accessories, founded in 1969 in San Francisco, California. The company has grown to become one of the world's leading companies in the ready-to-wear apparel industry.

The American Gap company has five main franchisees: Old Navy, Gap Banner, Banana Republic, Athleta, and Piperlime.
Since September 2008, Gap has expanded to operate approximately 3,300 stores worldwide, in addition to approximately 1,700 retail locations worldwide, and now employs 150,000 people.

Gap Store Sections

The Gap online website has divided its various products and items into several sections:

Women's Section: This section contains all women's needs, including skirts, dresses, blouses, jeans, accessories, and T-shirts.
Men's Section: This section contains all men's needs, including shirts, T-shirts, jeans, and pants.
A section for infants.
A section for toddlers.

GAP Store Customer Service

You can contact GAP Online's support service if you encounter any problems or to answer any questions or concerns in several ways:

By calling the GAP Online store's phone number, 80042763.
By emailing the official Arabic GAP website.
By calling the GAP Online store's customer service.

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Gap Store Sections

GAP Store Customer Service

FAQ