What payment methods are available at the Eyewa store?

Visa and MasterCard credit and debit cards Cash on delivery Google Pay Mada card Tabby service

What products does the Eyewa store coupon work on?

It works on all products available on the Eyewa Glasses website, including glasses, Diva lenses, medical and colored lenses, and all other accessories. Just activate the Eyewa Glasses discount code and enjoy the discounts.

What is the maximum stable sitewide discount code for Eyewa?

The most consistent and powerful coupon offers an extra 20% to 22% OFF sitewide.

How to exchange and return items on the Eyewa website ?

You can now return or exchange products within 30 days of receipt by following these steps: Log in to your account or view your order as a guest. Select the order you wish to return from the "My Orders" list. Click the "Return" button and then choose the reason for the return. Confirm your return, and a member of our customer service team will review it and contact you as soon as possible. You will then receive an email confirming whether your return request has been approved or rejected. If the return is approved, the refund will be credited to your account within two days.

Does the Eyewa coupon code work on sale items?

Yes, the major sitewide coupons (20%-22%) are generally stackable on top of existing sales, offering combined savings up to 85%.

Do I need a prescription to order from Eyewa?

You can order from Eyewa with or without your prescription. You can enter your prescription information manually or upload a photo of your prescription at checkout. If you leave the prescription field blank, our customer service team will contact you to obtain the necessary information. If you are only looking for a frame, you can complete your purchase without adding a prescription.

What are the shipping costs from the Eyewa store?

UAE: Free shipping on orders over AED 199, and a delivery fee of AED 9 for orders under this amount. You can also take advantage of our free Click & Collect service. Delivery may take 1-2 business days. Saudi Arabia: Free shipping on orders over SAR 250, and a delivery fee of SAR 19 for orders under this amount. Free Click & Collect service is also available. Delivery may take 1-2 business days.

Are contact lenses returnable to Eyewa?

Yes, contact lenses are returnable within 30 days only if they are unopened and in their original sealed packaging.

What is the warranty period on glasses purchased from Eyewa?

Eyewa provides a one-year warranty against manufacturing defects in frames and lenses.

What are the steps to return products to an Eyewa store?

Visit your nearest Eyewa store: Bring the product with all its accessories. Our team will inspect the product and process your request. You can also have your glasses resized in-store. If necessary, you can exchange or return the product according to our policy.

What products cannot be returned to the Eyewa store?

Contact lenses: Must be unopened and in their original, sealed packaging, with any free solution included. Eyeglasses (prescription, sunglasses, reading glasses): Must be in the same condition as received, without: Any scratches not present at the time of purchase. Damage resulting from misuse. Missing or damaged original packaging or accessories.

What refund options are available to me from the Eyewa store?

Exchange (This is the recommended solution for a faster and easier experience)! Faster and easier – no need to wait for your return request to be processed. Flexible and seamless – easily exchange your product if it doesn't meet your expectations. Choose what suits you best – exchange the product for one that suits you better.

What is the EyewaCare guarantee?

EyewaCare is an optional paid guarantee that covers breakage, major scratches, and prescription changes (for kids) for one year.

Does Eyewa sell accessories like lens solution and cases?

Yes, Eyewa sells essential accessories, including lens solutions, drops, cases, and chains/cords, although add-on accessories are generally non-returnable for hygiene.

What does the warranty cover on Eyewa store products?

The annual warranty covers manufacturing defects in both frames and lenses, whether due to faulty materials or workmanship. This warranty applies to the following brands: - 30Sundays - Spectus - Blackout - Papamio - Clarivo Visit your nearest Iowa store to submit a warranty claim and have your product evaluated.

How do I care for my Eyewa glasses?

Clean them with lukewarm water and soap. Dry them with a microfiber cloth. Use both hands when removing the glasses. Place them in their case. Keep them away from extreme heat, direct sunlight, and chemicals. Make sure the lenses are completely clear before putting the glasses back in their case to maintain their performance.

Can I get a free eye check-up with my purchase from Eyewa ?

Eyewa often promotes a deal that includes a free eye check-up at any of their partner branches in KSA and UAE with a qualifying purchase.

What does the "buy one, get one free" offer include in "Eyewa Pro"?

The offer includes eyeglasses, sunglasses, colored lenses, and prescription lenses.

Do I need to create an account to order from Eyewa?

You can order from Eyewa without an account and complete your purchase as a guest. However, creating an Eyewa account gives you additional features and a better shopping experience.

When will I receive a refund after returning Eyewa products?

Refunds are processed according to the original payment method: Credit/Debit Cards: Within 5 to 7 business days Tabby/Tamara: Within 2 to 3 business days Cash in-store (same day of purchase): Refunds issued the same day. Cash in-store (one day after purchase): UAE: Refunds issued immediately to your wallet or within 5 to 7 business days via bank transfer Saudi Arabia: Refunds issued immediately to your wallet or in cash.

Eyewa Coupon Code – Extra 20% Off All Contact Lenses

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Eyewa Discount Code KSA – 22% Off Sitewide Glasses & Frames

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The Eyewa discount code 2025 allows you to get discounts of up to 20% on eyeglasses and a distinctive selection of sunglasses. The Eyewa lenses discount code also gives you an additional discount on medical contact lenses and colored lenses on the first order for new customers on the store. The Eyewa discount coupon for Saudi Arabia is valid and tested on all orders.

Eyewa Discount Code for First Order

The Eyewa discount code offers an exclusive 25% discount on a wide selection of contact lenses (prescription and colored) through the Eyewa website and app. Choose the contact lenses that suit you from top brands like FreshLook, Diva, and others, and receive a free eye exam at any Eyewa branch.

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