What is the highest sitewide discount code for DeFacto?

The most powerful coupons typically offer an extra 10% to 20% OFF the total order value.

Can I use the DeFacto coupon on sale items?

Yes, most DeFacto codes are stackable, meaning they apply an additional discount on top of sale prices up to 80% off.

What is the free shipping threshold for DeFacto Egypt?

Standard free shipping in Egypt is usually granted on orders over 999 EGP (subject to change during special promos).

How do I make a return at a DeFacto store?

You can return items purchased from defacto.com within 30 days to your nearest DeFacto store with your receipt. For returns via the website, please follow these steps: "Please select the order you want to return from the 'My Orders' list in the 'My Account' search bar. "Please click the 'Return Information' button on the 'Order Details' page. "Please select the product you want to return, its quantity, and the reason for return on the screen shown below. "Then, confirm the 'Return Conditions' at the bottom of the screen and click 'Continue'. "For ARAMEX, please send the return code that appeared on the screen to an ARAMEX branch representative."

Does DeFacto offer a discount for new customers?

Yes, new users often receive a 10% to 15% OFF welcome discount or a free shipping voucher on their first order.

What do I need to do to change the size? Can I exchange it at DeFacto stores?

Currently, you cannot send the product you purchased from the online store back for an exchange. You can exchange your DeFacto products within 30 days of purchase. To make an exchange, simply provide your order number or phone number. Our helpful store staff will be happy to assist you with the exchange. Any items you send back to DeFacto warehouses will be treated as returns and refunds.

How many days will it take for a refund at DeFacto?

The refund will be processed within 14 business days after the returned package is delivered to an Aramex shipping company branch. For orders paid in installments, the refund process takes between 14 and 21 business days from the moment the order arrives at DeFacto's warehouses.

Is Cash on Delivery (COD) available?

Yes, DeFacto supports Cash on Delivery in Egypt, Saudi Arabia, and the UAE.

How can I track my DeFacto order?

Log into your account, go to "My Orders," and click on "Where is my Cargo" or the tracking link provided.

How do I receive a refund for orders placed using the Cash on Delivery (COD) method?

For orders placed using the Cash on Delivery method, you can visit your nearest DeFacto store with your invoice and collect your refund in cash. Cash refunds sent to our warehouses will be credited as points to your customer account. These points can only be used on our online store, defacto.com.

How much does shipping cost at DeFacto ?

Shipping is free for orders over 999 EGP. Shipping fees vary depending on the region. Shipping fees range from 55 to 85 EGP.

When will my DeFacto order arrive?

For home delivery, your order will be delivered to your address within 1-4 business days.

Which shipping company will my DeFacto order be sent to?

Your orders will be delivered by Aramex.

Does DeFacto make deliveries on public holidays?

Deliveries are made during the week and on working days, not on public holidays.

Which items are non-returnable?

For hygiene reasons, underwear, swimwear, and jewelry cannot be returned unless they have a manufacturing defect.

Does DeFacto support "Buy Now, Pay Later" (BNPL)?

Yes, they partner with services like Tabby and Tamara in the GCC, and often ValU or similar services in Egypt.

What is the DeFacto "Gift Club"?

It is a loyalty program where you earn 3% back in points on every purchase, which can be used as a discount on future orders.

What are the payment methods at DeFacto?

You can shop online using Visa, Mastercard, American Express, Meeza cards, debit cards, cash on delivery, Money Points, Gift Club points, and installment plans (ValU and National Bank of Egypt).

What is DeFacto's Cash on Delivery policy?

You can use the Cash on Delivery option for orders up to EGP 4,000. You can pay the order amount in cash upon delivery. To place a Cash on Delivery order, you need to create an account and select the delivery to your address option for orders placed with the Cash on Delivery option.

How do I use the points allocated to my DeFacto account?

The points allocated to your account can only be used on defacto.com. Add the products you wish to purchase to your cart and click the "Checkout" button. Enter the amount in the Points section on the right and select the "Use" option.

DeFacto Coupon Code – Extra 20% Off All Clothing Sitewide

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DeFacto's website offers a wide selection of clothing, shoes, and accessories for men, women, and children, featuring constantly updated collections and vibrant, youthful designs that reflect the modern, casual style trending globally. You can also find a variety of sportswear at DeFacto, in addition to formal suits, bags, and a diverse range of accessories including belts, sunglasses, hats, perfumes, scarves, and much more.

DeFacto First Order Discount Code

This DeFacto discount code is valid and tested on all your purchases of clothing, accessories, and shoes for men, women, and children. It gives you discounts of 30% or more on every online purchase. DeFacto also offers special deals and gifts for new customers on their first order when you activate this new and exclusive DeFacto discount coupon.

DeFacto Discount Code: Up to 15% Off

Use this DeFacto discount code to get 15% off when you download the app and place your first order. DeFacto offers a fantastic selection of high-end women's fashion that reflects the latest trends for the new year. Enjoy great discounts on all women's clothing, including essential winter pieces for your wardrobe such as coats, jackets, sweaters, sweatshirts, sweatpants, hoodies, and more.

DeFacto Coupon Code – Extra 20% Off All Clothing Sitewide

DeFacto First Order Discount Code

DeFacto Discount Code: Up to 15% Off

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