What is Temu known for?

Timo is a complete online marketplace featuring low prices, a wide range of products, and Timo's slogan is "Shop Like a Billionaire."

Where are Temu's products shipped from?

Most of the products offered on the Timo store are imported from China, coming directly from warehouses or manufacturers, benefiting from the supply chain of its parent company, PDD Holdings.

What is the shipping policy for Temu?

In most purchases, free shipping is offered when a minimum purchase is met. The expected delivery timeline is specified upon purchase.

What products are not allowed to be returned from Temu ?

Clothing items that have been worn, washed, or damaged after delivery, or whose tags or hygiene labels have been removed. Grocery and food products. Some health and personal care items. Some free gifts. Some personalized products. Some lingerie orders.

What is Temu's return policy?

Returns are available within 90 days from the date of receipt of the products, and the first return is free of charge.

Does Temu sell a wide range of categories?

Yes, Temu has multiple sections, including fashion, home decor, electronics, cosmetics, toys, industrial tools, and pet supplies.

What is the "Free Gift" promotion often seen on Temu?

Temu offers recurring offers and discounts for new users, with the possibility of receiving free gifts or additional items when downloading the app or making your first purchase from the store.

Can I track my order on Temu?

Yes, you can get instant information about your order and receive delivery notifications via the app or website.

Is Temu a safe place to shop?

Yes, the Temu app offers users a purchase protection program, which ensures that customers receive their products in good condition and as described, otherwise they are entitled to a refund.

Does Temu offer "group buying" or social commerce features?

While the Chinese parent company Pinduoduo is known for this, Temu employs aggressive discounts and viral marketing to attract users globally, replicating a similar low-cost model.

What payment methods are accepted by Temu?

Temu accepts major credit/debit cards, PayPal, Google Pay, Apple Pay, and sometimes local Buy Now Pay Later options in supported regions.

How do I get the $100 Coupon Bundle on Temu?

Download the Timo app to instantly receive a $100 voucher for new users. You'll usually need to register via email or make your first purchase that exceeds the minimum threshold to activate the discount.

What is the percentage discount Temu offers new customers?

New customers can get discounts ranging from 30 to 40% on the total value of their purchases, upon completion of the first order, usually the maximum cash value (for example, a discount of 25 US dollars).

Can I combine a percentage coupon with a sale item discount on Temu?

Yes, many Temu coupons are designed to give an "extra" discount (e.g., 10% off) on top of the already heavily reduced sale prices.

Does Temu offer a free shipping code or is shipping always free?

The store offers free shipping when you exceed the minimum purchase limit, but sometimes this feature is added even without the minimum spending limit for a limited period in special offers and discounts.

Are Temu promo codes valid for both new and existing customers?

There are certainly discounts and reductions for existing customers that they can obtain by using the available discount codes.

Why is my Temu code not working on my cart?

There are several reasons for this, such as not exceeding the minimum purchase limit (for example, $39 or more), the expiration of the code, or the code being intended only for some products and not others.

Can I use a Temu coupon for electronics and gadgets?

Yes, there are special codes and discounts for the electronics and appliances section.

Does Temu offer cashback or credit rewards with its coupons?

Some promotions offer a fixed amount of Temu Credit (similar to cashback) added to the Temu Wallet after the purchase is complete.

Can I stack multiple Temu discount codes in one order?

No, usually the discount code can only be used once.

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Temu is an online marketplace app that sells a wide range of products, from tech devices to clothing, at affordable prices. The app is intended for users 18 years and older. Thanks to its low prices, many people use it to purchase items for themselves or others.

Why to use Timo ?

Secure Payments: Timo uses encryption technologies to protect data and offers secure payment options such as PayPal, Google Pay, and Visa.
Return Policies: The store offers clear return policies that allow for refunds within a specified timeframe if the product does not match or arrives damaged.
Product Quality: Quality varies, with some products being genuine and of high quality, but lower-quality products may occasionally appear.

The most important features of Timo

Temu offers a sophisticated network of merchandise partners, manufacturers, and brands of all sizes to your doorstep due to the following:

Ability to offer a wide range of products
Expertise in collaborating with logistics supply chains
Consumer-to-Manufacturer

Temu

Why to use Timo ?

The most important features of Timo

FAQ