Who operates Mothercare in the GCC?

Mothercare is operated by the Alshaya Group in Kuwait, KSA, UAE, Qatar, Bahrain, and Oman.

What is the best Mothercare promo code for 2026?

Code like A57FM is popular, typically offering 10% to 15% OFF sitewide.

How long does delivery take at Mothercare ?

Order before 12 PM to receive your order the same day. Delivery fee is 45 AED. Clothing and accessories: Order online and pick up your order from any store of your choice within 2-3 days.

What is the shipping cost at Mothercare?

Delivery costs 30 AED, or is free on orders over 99 AED.

What are the payment methods at Mothercare GCC ?

Credit cards and/or local and international debit cards such as Visa and Mastercard. Apple Pay offers a fast and secure payment service using iPhones, iPads, Apple Watches, or Macs. Cash on delivery is not currently available.

Does Mothercare have a loyalty program?

Yes, it uses Aura, Alshaya’s regional loyalty program where you earn points at Mothercare, H&M, Starbucks, and more.

How do I get free shipping at Mothercare UAE?

Free standard delivery is usually available on orders over AED 99; otherwise, a fee of AED 35 applies.

What is the Pick & Collect service from Mothercare ?

You can pay through the website, and we will deliver your order to your chosen store for pickup. When you place an order, you will receive a confirmation email or text message containing your order number. We will then send you another email or text message to notify you that your order is ready for pickup.

What is the return policy for online orders?

Most items can be returned within 14 days of receipt, provided they are in their original, unopened packaging.

Can I return Mothercare items in-store?

Yes, online purchases can typically be returned to any Mothercare store within the same country.

What is online returns at Mothercare GCC ?

You can now return products purchased through website with a single click. You can complete the return process at any time via website, select one or more products you wish to return, and they will be received and refunded.

What are the steps to exchange products at Mothercare GCC ?

If you wish to exchange any product, you can do the following: - Visit your nearest store to return the products you purchased. - Purchase new products through a new purchase. - Your refund will be processed within 14 days. Please note that exchanges cannot be made without returning the original products and completing a new purchase.

Does Mothercare offer "Click & Collect"?

Yes, you can buy online and pick up your order from your preferred store, usually within 1-3 business days.

How do I cancel my order at Mothercare GCC ?

If you wish to cancel your order, you can do so by calling our customer service department at 80074292 during business hours and within one hour of placing your order. You will receive a refund using the same payment method.

Can I use Tabby or Tamara at Mothercare?

Yes, Mothercare KSA and UAE allow you to split your purchase into 4 interest-free installments.

Are there items that cannot be returned at Mothercare ?

For hygiene reasons, underwear, swimwear, and certain health/beauty products are non-returnable.

How do I track my Mothercare order?

You can view your order even if you're not logged in. Enter your order number and the email address you used to place your order, and you'll receive a link to track your order.

How can I know if my order was successfully placed at Mothercare GCC?

Once you place your order on the website, you will receive an email confirming that your order was successfully processed, along with details about its arrival at your address and the products you ordered.

How long does delivery take in Saudi Arabia?

Delivery to major cities like Riyadh and Jeddah usually takes 3 to 5 business days.

How can I contact Mothercare customer service?

You can get help and support if you encounter a problem while shopping or when activating a Mothercare discount code through the following numbers: Saudi Arabia: 8004414440 Egypt: 02-24803822 UAE: 800-74292

Mothercare Promo Code 2026 – Extra 30% Off Baby Clothes & Gear

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The Mothercare brand was founded in the UK in 1961 with the aim of meeting all the needs of expectant mothers and their babies. It has since expanded its business to help more families and now operates over 700 stores in 30 markets worldwide.

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