What is the Doos App?

It is a Saudi-based on-demand delivery app specializing in groceries, beauty, baby care, and lifestyle essentials delivered in minutes.

How can I contact Doos Saudi Arabia customer service?

You can get help and support by calling Doos customer service at +966 55 504 1793 or via WhatsApp.

In which cities is Doos App available?

It currently operates in Riyadh, Jeddah, and Dammam, with plans for further expansion across Saudi Arabia.

What should I do if my Doos discount coupon isn't working?

First, you need to get a new, valid Doos discount coupon. If the problem persists and you still can't activate the Doos app discount code on your order, you'll need to contact customer service at +966 55 504 1793 via WhatsApp for assistance.

How fast is Doos delivery?

Doos guarantees delivery to your doorstep in under 30 minutes for most neighborhood orders.

What products are available on the Doos app?

Products include groceries, electronics, fashion, household goods, and personal care products, supplied by various retailers.

What are the operating hours of Doos?

The app provides delivery services from 9 AM to 2 AM, 7 days a week.

What secure payment methods does the Doos app offer?

You can pay by Visa card. You can pay by Apple Pay. You can also pay by Mada card. Payment via Amex. Cash on delivery is available.

What is Doos' return and exchange policy?

You can easily return your Doos products within 14 days of receipt, provided that the products are in their original condition at the time of receipt. Please note that food products or skincare and beauty products cannot be returned in order to maintain global health and safety standards.

Does Doos App offer a first-order discount?

Yes, new users can often use codes like A57 or FIRST to get up to 15% OFF their first purchase.

What are the main advantages of using the Doos app?

It saves you time and effort with its delivery service. It also features excellent competitive prices and ongoing discounts and offers. A dedicated shipping and delivery team is available 24/7 to answer all your questions. It provides completely secure online payment methods so customers can choose the one that best suits their needs.

What is the best Doos promo code for 2026?

Codes like k10 (for 10% Cashback) or A98 are highly popular for consistent savings.

How can you download the Doos app?

You can install the DOS app from the Google Play Store if you have an Android phone. Open the home screen, search for "DOS" in the search bar, tap "Install," and wait for the download to complete.

What is the shipping and delivery policy of the Doos app?

The app offers daily shipping and delivery services within the cities of Riyadh and Jeddah only. Orders are processed within minutes of confirmation, and you can easily track your order status within the app. Shipping costs vary and are determined based on the proximity of the delivery location.

Does Doos deliver fresh meat and vegetables?

Yes, they offer a wide range of fresh produce, dairy, meat, and bakery items from local and international suppliers.

Can I get free delivery on Doos?

Yes, keep an eye out for free delivery coupons like k100 or promotional periods where delivery fees are waived.

Can I cancel my order on the Doos app?

Yes, of course. You can easily cancel your order from the store if it hasn't moved or been shipped yet. However, if the order has already been shipped, you cannot cancel it under any circumstances.

Can I track my order through the app?

Yes, of course. You can easily track your order using the tracking number that the app team sends to your email.

Is there a minimum order amount?

While there is often no strict minimum, very small orders may incur a standard delivery fee.

When is the best time to use a Doos discount code?

To ensure you get the highest discount, you can use codes during sales seasons such as: Black Friday: Huge discounts of up to 70%. Back to School Season: Big savings on stationery and clothing. End-of-Year Sales: Comprehensive discounts across all categories.

Doos App Promo Code 2026 – Extra 30% Cashback on Groceries

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The Doos grocery delivery app in Saudi Arabia is a leading platform offering over 5,000 diverse products, including supermarket and grocery items, health and beauty products, juices and dairy, vegetables, meat, fresh produce, and many other personal care and fragrance products. Doos supports various payment methods to suit all customers.

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